1. Right to Refuse Service
We reserve the right to refuse or stop service at any time, with no refund, for the following reasons:● Use of drugs or alcohol, sexual comments/remarks, racism, threats, violence, harassment, or any inappropriate behavior or language.
● Arriving more than 15 minutes late or failing to show up without notice.
● Contagious nail conditions, open wounds, or any illness.
● Showing symptoms of COVID-19.
2. Refunds & Redos
● We do not provide refunds for services.
● If you are unsatisfied with the quality of your service, we will redo it at no additional cost if you:
o Notify us immediately before leaving the salon, or
o Contact us within 3 days after your service.
● Issues reported after 3 days will be assessed on a case-by-case basis.
● Any damage caused by the client requiring repair or replacement will incur a service charge.
3. Health Disclosure
● Please inform us of any health issues, including diabetes, prior to your service.
4. Courtesy & Personal Items
● Kindly set your phone to silent or vibrate.
● We are not responsible for lost or stolen personal belongings.
5. Pricing & Appointments
● Prices are listed on our menu. Please confirm with your technician before your service begins.
● Please provide advance notice if you need to cancel or reschedule your appointment.
Thank you for helping us maintain a safe, comfortable, and professional environment for all our guests.
